18.07.2022
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Datasite

Headquarters:
Saint Paul, USA

Year Founded:
1967

Website:
datasite.com

Datasite

Datasite LLC by Merrill Corporation is a world-known SaaS platform developer that offers a virtual data room (VDR) suite for deal marketing, deal preparation, due diligence, post-merger integration, buy-side offering, and other financial transactions.
With its product being chosen by clients from over 170 countries, Datasite’s game-changing solutions have been leading the M&A VDR market during the last decade – supporting finance, law firms, private equity, healthcare, media and telecom. In addition, Datasite also works in the industrial sector, including transportation, manufacturing, and aerospace companies.
The Datasite diligence virtual data room offers customers essential features such as watermarking, audit log, and permission controls. But what really differentiates Merrill Datasite from other data rooms available on the market are its key security measures, which we’ll dive deeper into below.

Datasite virtual data room security

Datasite’s security is often referred to as ‘ironclad.’ The platform uses two-factor authentication, AES 256-bit encrypted data in transit and at rest, and mobile biometrics. As for the software compliance, it is ISO 27001 and EU-US Privacy Shield certified, GDPR compliant, and has SSAE 16 SOC 2 Type II attestation.
The strictest security measures and compliance with international standards ensure the safety of your transactions and sensitive data storage no matter the size of your deal.

G2 Satisfaction score

97%
Meets Requirements
10%
Ease of Use
N/A
Ease of Setup
N/A
Quality of Support
N/A
Ease of Doing Business With
N/A
Ease of Admin

Storage size

The platform is hosted on 1000 servers spread across Europe and North America and uses Microsoft Azure Storage, meaning the storage opportunities at Datasite are limitless. Datasite treats all passwords with cryptographic hash algorithms and disposes of all project folders and  files 30 days after deals are completed, which offers extra security for any confidential data. 

Customer support

In addition to superior security and unlimited storage size, Datasite Merrill provides best-in-class end-to-end support services available in 16 languages and in four regions (North America, EMEA, Asia Pacific, and Latin America) through a variety of channels: phone, email, chat, and on-site.
Besides, the company has created a dedicated online support portal with information available on the frequently asked questions and video demos on how to use certain features. And on top of that, customers can use the provider’s portal to register for live training and access forums.
Every Datasite client is also assigned a personal project manager. Therefore, you can request a personal tutorial or get support if any problem occurs.
Since there is no information about a free trial on the official website, you may want to contact the provider for details.

Ease of use

Datasite’s game-changing VDR can be set up with just a few clicks. Some of its features are:

  • Email files directly to your project with a special email address
  • Drag and drop files up to 50Gb
  • Manage users quickly deciding who has access to project folders, or part of a document
  • Redact text and images automatically with AI tool
  • Track and analyze your data via the smart dashboard
  • Powerful search in various document types (even in PDFs) with Optical Character Recognition
  • Enable push notifications to keep partners notified throughout the entire process
  • Contact support 24/7 for a professional assistance
  • Use Datasite mobile app to succeed wherever business takes users

Datasite mobile integration

Datasite Merrill conveniently comes with a business mobile app available for iOS and Android users. The app is easy to use and allows you to access, organize, create, or edit documents on the go. It can also be synchronized with a few devices, for example, your iPhone and iPad. Other benefits offer the ability to: 

  • access data fast and conveniently
  • review documents
  • find key terms
  • share files with other approved parties
  • use the Q&A tool to approve, answer, or assign questions

With the Datasite virtual data room app, you can always monitor any changes in your data via analytics adapted for a mobile screen. Frankly, the app doesn’t work as smoothly as one would expect from such a high-end service, promising the best technology for a business in any industry. Upon user reviews, the system keeps crashing and the overall functionalities leave room for improvement.